Who it is for
Support operations converting free text messages into consistent ticket data before routing or review.
AI Connectors · Business Operations
Support Ticket Extractor
Pulls ticket fields out of raw customer messages
Overview
What Support Ticket Extractor does
Support Ticket Extractor reads an unedited customer message and returns the parts of it a ticket record would need. Fields include the sender's name and email address, a summary of the issue, the product or service involved, the problem as reported, the action being asked for, signals about urgency, whatever is absent, and the original text.
Only information stated outright gets picked up. Details the message does not contain stay empty rather than being inferred, and the app makes no judgement about priority.
It neither writes nor remembers: no replies, no tickets created or submitted, no data stored, no calls to outside services. Processing is confined to the text passed in.
What stands out
It reports missing fields explicitly instead of guessing at values the message never stated.
Availability
Where Support Ticket Extractor is listed
Support Ticket Extractor is listed in the ChatGPT apps directory only. Beike Yan has no connector under the same domain in the Claude directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
ChatGPT apps are built on MCP, and the same server can back a Claude connector, so the absence is a distribution decision rather than a technical one.
ChatGPT listing
In the ChatGPT apps directory
- Developer
- Beike Yan
- Filed under
- Business & Operations
- Listed since
- June 2026
- Authentication
- Authenticates when installed
- Policies published
- Privacy policy · Terms of service
- Official listing
- Open in ChatGPT
- Snapshot
- August 2026
Example prompts from the listing
- Structured fields from a support message.
- Unavailable details stay empty.
- Read-only extraction. No ticket creation.
Nearby
Other Business Operations connectors
Campaign Requirement Extractor
Pulls structured campaign fields out of request text
ChatGPT
Delivery Address Extractor
Structured delivery fields parsed from customer messages
ChatGPT
Interview Feedback Extractor
Turns interview notes into structured feedback fields
ChatGPT
Purchase Order Field Extractor
Structured field extraction from raw purchase order text
ChatGPT
Refund Request Extractor
Structured fields pulled from refund messages
ChatGPT
Shipping Delay Extractor
Pull structured fields from shipping delay notices
ChatGPT
This is an independent catalogue entry compiled by Node8 from Support Ticket Extractor's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Beike Yan, and inclusion here is not an endorsement.
Want your company reachable inside ChatGPT and Claude?
Node8 builds MCP servers end to end: deciding which tools are worth exposing, the authentication and permission model, the review submissions, and the onboarding that gets them used. One server serves ChatGPT, Claude, and Microsoft Copilot.