Who it is for
Support leads and customer experience analysts working in a Text workspace.
AI Connectors · Business Operations
Text
Read-only search across LiveChat and HelpDesk conversation history
Overview
What Text does
Text, Inc. runs customer messaging products including LiveChat and HelpDesk. This app lets an authorized member of a Text workspace search that history from ChatGPT: support tickets, archived chats, full transcripts, and the tags applied to them.
Access is bounded twice over. Results never exceed what the signed-in account can already open in the workspace, and the connection cannot write. Nothing can be created, edited, sent, or removed through it.
Suggested questions in the listing lean analytical rather than operational, for instance ranking open tickets by what could realistically be closed in a two hour window, or reading the last hundred conversations for repeat issues.
What stands out
It is strictly read-only, so the entire surface is search and retrieval rather than ticket handling.
Availability
Where Text is listed
Text is listed in the ChatGPT apps directory only. Text, Inc. has no connector under the same domain in the Claude directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
ChatGPT apps are built on MCP, and the same server can back a Claude connector, so the absence is a distribution decision rather than a technical one.
ChatGPT listing
In the ChatGPT apps directory
- Developer
- Text, Inc.
- Filed under
- Business & Operations
- Listed since
- July 2026
- Authentication
- Authenticates when installed
- Website
- text.com
- Policies published
- Privacy policy · Terms of service
- Official listing
- Open in ChatGPT
- Snapshot
- August 2026
Example prompts from the listing
- Find the highest impact tickets I can resolve in the next two hours and explain your choices.
- Identify recurring issues in the last 100 conversations and recommend the best fix.
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This is an independent catalogue entry compiled by Node8 from Text's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Text, Inc., and inclusion here is not an endorsement.
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