# Userback — AI Connector

Triage and update customer feedback records in chat. Userback is listed under Business &#38; Operations in the ChatGPT apps directory, built by Userback.

Source: https://node8.ai/ai-connectors/business-operations/userback/

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[AI Connectors](https://node8.ai/ai-connectors/) · [Business Operations](https://node8.ai/ai-connectors/business-operations/)

# Userback

Triage and update customer feedback records in chat

Listed in ChatGPT

[ChatGPT listing](https://chatgpt.com/plugins/userback?open_in_app) [userback.io](https://userback.io)

Overview

## What Userback does

Userback collects feedback from website and app users, including screenshots and technical details attached to each report. This connector opens that data in ChatGPT, where individual items can be pulled up, summarized, or grouped by theme.

The app also writes back. Feedback records can be created, edited, and commented on, which covers most of the triage loop that runs after reports arrive. Product, engineering, and support staff are the groups named in the listing.

The sample request supplied by the developer asks for a year of feedback to be sorted into topics and ranked by priority, which gives a sense of the intended scale of a single query.

### Who it is for

Product, engineering, and support teams that already run bug reports and feature requests through Userback.

### What stands out

It handles the write side of feedback work, creating and commenting on items, not just reading what has been submitted.

Availability

## Where Userback is listed

Userback is listed in the ChatGPT apps directory only. Userback has no connector under the same domain in the Claude directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.

ChatGPT apps are built on MCP, and the same server can back a Claude connector, so the absence is a distribution decision rather than a technical one.

ChatGPT listing

## In the ChatGPT apps directory

Developer

Userback

Filed under

Business & Operations

Listed since

June 2026

Authentication

Authenticates when installed

Website

[userback.io](https://userback.io)

Policies published

Privacy policy · Terms of service

Official listing

[Open in ChatGPT](https://chatgpt.com/plugins/userback?open_in_app)

Snapshot

August 2026

### Example prompts from the listing

-   Review all customer feedback this year, group into topics and prioritize

Nearby

## Other Business Operations connectors

### [BuildBetter.ai](https://node8.ai/ai-connectors/business-operations/buildbetter-ai/)

Search product and customer evidence across a workspace

ChatGPT

### [Canny](https://node8.ai/ai-connectors/business-operations/canny/)

Query, capture, and triage product feedback from chat

ChatGPT

### [DigiTrust Evidence Assistant](https://node8.ai/ai-connectors/business-operations/digitrust-evidence-assistant/)

Demo evidence packets for security and procurement review

ChatGPT

### [Interview Feedback Extractor](https://node8.ai/ai-connectors/business-operations/interview-feedback-extractor/)

Turns interview notes into structured feedback fields

ChatGPT

### [Notifly](https://node8.ai/ai-connectors/business-operations/notifly/)

Multi-channel customer messaging automation with campaign reporting

ChatGPT

### [Velaris Basic](https://node8.ai/ai-connectors/business-operations/velaris-basic/)

Look up and update customer success records

ChatGPT

[All 347 Business Operations connectors](https://node8.ai/ai-connectors/business-operations/)

This is an independent catalogue entry compiled by Node8 from Userback's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Userback, and inclusion here is not an endorsement.

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