# Intercom — AI Connector Intercom publishes 6 MCP tools to Claude and is listed in the ChatGPT apps directory. Marketplace availability, tool surface, verification tier, and what Node8 measured against the live endpoint. Source: https://node8.ai/ai-connectors/communication/intercom/ --- [AI Connectors](https://node8.ai/ai-connectors/) · [Communication](https://node8.ai/ai-connectors/communication/) # Intercom Intercom conversations, contacts, and tickets in chat Listed in ChatGPT and Claude · 6 published tools · Verified partner [ChatGPT listing](https://chatgpt.com/plugins/intercom?open_in_app) [Claude connector docs](https://developers.intercom.com/docs/guides/mcp) [intercom.com](https://intercom.com) Overview ## What Intercom does The Intercom app reaches customer support data held in Intercom from a chat session. Conversations, contacts, tickets, and the support workflows around them are the objects in scope. The examples supplied with the record give a sense of the intended use. Open conversations on a topic such as billing can be searched and the recurring issues summarized. Contacts belonging to a particular company domain can be found along with their recent conversation history. A single conversation can be fetched so that next steps are drafted from what was actually said. The listing itself is brief, and does not state whether replies can be sent back into Intercom or whether the connection reads only. ### Who it is for Support and customer operations teams working out of Intercom. ### What stands out The record is unusually short, with the supplied examples pointing at search, contact lookup, and follow-up drafting. Availability ## Where Intercom is listed Intercom ships this on both marketplaces: Intercom is listed in the Claude connectors directory and in the ChatGPT apps directory, under the same publisher domain. Only 392 of the 3,150 products in this directory are listed in both marketplaces. One MCP server can serve both surfaces; what differs is each platform's listing and review process. ChatGPT listing ## In the ChatGPT apps directory Developer Intercom Filed under Business & Operations Listed since June 2026 Authentication Authenticates when installed Website [intercom.com](https://www.intercom.com) Policies published Privacy policy · Terms of service Official listing [Open in ChatGPT](https://chatgpt.com/plugins/intercom?open_in_app) Snapshot August 2026 ### Example prompts from the listing - Search Intercom for open billing conversations and summarize top issues. - Find Intercom contacts from example.com and pull recent conversation history. - Fetch this Intercom conversation and draft next steps. Claude listing ## In the Claude connectors directory Intercom publishes 6 tools to Claude. That is a mid-sized surface: 28.1% of the 1,253 Claude-listed connectors expose fewer. The median Claude-listed connector filed under Communication publishes 11, so this one sits 5 tools below its bucket's median, 21st of 29. It falls in the 4-6 tools band, which holds 16.2% of the Claude directory. Intercom publishes a remote MCP endpoint. Claude connects to it over HTTP; there is nothing to install locally. Every connector in the Claude directory is remote, all 1,253 of them, so transport is not a differentiator there. Publisher Intercom Verification Verified partner (37.8% of the Claude directory) Filed under Communication Endpoint `https://mcp.intercom.com/mcp` Documentation [Publisher setup docs](https://developers.intercom.com/docs/guides/mcp) Published tools 6 · 4-6 tools band Depth rank in Communication 21 of 29 Snapshot August 2026 Intercom carries partner verification in the Claude directory, which 474 of 1,253 listings do (37.8%). That is a review step past self-publishing, not an Anthropic-built server. In the publisher's words ## How Intercom describes it > The Intercom MCP Server gives your AI tools access to customer data—conversations, tickets, and user data. This lets teams across your business, not just support, use that data in their workflows: from spotting bugs and shaping the product roadmap to refining messaging and preparing for QBRs. Every team can act with clearer visibility into what customers need. Quoted from the connector's own Claude directory listing as captured in August 2026. Node8 did not write it and does not vouch for it. Nearby ## Other Communication connectors ### [OneSignal](https://node8.ai/ai-connectors/communication/onesignal/) Messaging, segment, and analytics access for OneSignal Claude · ChatGPT ### [Circleback](https://node8.ai/ai-connectors/communication/circleback/) Retrieves meeting notes, transcripts, and action items Claude · ChatGPT ### [EasyReply](https://node8.ai/ai-connectors/communication/easyreply/) Look up support tickets and contact history from chat ChatGPT ### [Fellow.ai](https://node8.ai/ai-connectors/communication/fellow-ai/) Search meeting transcripts, summaries and action items in Fellow Claude ### [Fireflies](https://node8.ai/ai-connectors/communication/fireflies/) Search and analyze recorded meeting transcripts Claude · ChatGPT ### [Quo](https://node8.ai/ai-connectors/communication/quo/) Search and analyze business phone conversations Claude · ChatGPT [All 44 Communication connectors](https://node8.ai/ai-connectors/communication/) This is an independent catalogue entry compiled by Node8 from Intercom's public marketplace listings as they stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Intercom, and inclusion here is not an endorsement. ## Want your company reachable inside ChatGPT and Claude? Node8 builds MCP servers end to end: deciding which tools are worth exposing, the authentication and permission model, the review submissions, and the onboarding that gets them used. One server serves ChatGPT, Claude, and Microsoft Copilot. [See how it works](https://node8.ai/mcp) Book a strategy session