Innovist

Innovist is a beauty and personal care retailer, and its app moves the storefront into the chat window. Products can be found by type or by the concern they address, with filters for brand and category, and each item comes with its detail page information.

The shopping side stays in the same conversation. Cart contents can be adjusted, the purchase completed through Razorpay, and orders tracked or checked for status afterwards.

The record describes a single catalogue rather than a marketplace of many sellers, so the app works as one brand's store with conversational search over it. The sample prompt is a product category request, an anti dandruff shampoo.