Who it is for
Companies evaluating outsourced customer support arrangements.
ZMAXINC
Contact centre outsourcing information, tickets and call booking
Overview
What ZMAXINC does
ZMAXINC provides contact centre outsourcing, and this connector is shaped like a sales and support front door rather than an operational data feed.
The knowledge base can be searched for information about outsourcing customer support, which is the research step. From there a support ticket can be created against a known set of ticket types, or a call scheduled directly. That progression, read then raise or book, is the whole surface, and it fits a service where the substantive work happens off-platform. Published by Proxylink at community tier.
Tool surface
Four tools answered, matching the listing: ZMAXINC_search_knowledge_base for information, ZMAXINC_get_ticket_types and ZMAXINC_create_support_ticket for raising one, and ZMAXINC_schedule_call for booking time.
Availability
Where ZMAXINC is listed
ZMAXINC is listed in the Claude connectors directory only. Proxylink has no app under the same domain in the ChatGPT directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
The MCP server behind a Claude connector is usually the same server a ChatGPT app would need, so the absence is a distribution decision rather than a technical one.
Claude listing
In the Claude connectors directory
ZMAXINC publishes 4 tools to Claude, a deliberately narrow surface; only 17.2% of the 1,253 Claude-listed connectors expose fewer.
The median Claude-listed connector filed under the Other bucket publishes 10, so this one sits 6 tools below its bucket's median, 15th of 22.
It falls in the 4-6 tools band, which holds 16.2% of the Claude directory.
Measured against the live endpoint
A direct call to the endpoint returned 4 tools, matching the 4 the listing publishes. Probed 2026-08-07.
Tools the server actually returns
ZMAXINC_search_knowledge_baseZMAXINC_get_ticket_typesZMAXINC_create_support_ticketZMAXINC_schedule_call
ZMAXINC publishes a remote MCP endpoint. Claude connects to it over HTTP; there is nothing to install locally.
Every connector in the Claude directory is remote, all 1,253 of them, so transport is not a differentiator there.
- Publisher
- Proxylink
- Verification
- Community-listed (61.5% of the Claude directory)
- Filed under
- Other
- Endpoint
-
https://zmaxinc-mcp.vercel.app/mcp - Documentation
- Publisher setup docs
- Published tools
- 4 · 4-6 tools band
- Depth rank in Other
- 15 of 22
- Snapshot
- August 2026
ZMAXINC is community-listed in the Claude directory, the tier 770 of 1,253 connectors sit in (61.5%). It is the default for a self-published server, and says nothing either way about quality.
In the publisher's words
How Proxylink describes it
Use ZMAXINC to get insights on outsourcing customer support.
Quoted from the connector's own Claude directory listing as captured in August 2026. Node8 did not write it and does not vouch for it.
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This is an independent catalogue entry compiled by Node8 from ZMAXINC's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Proxylink, and inclusion here is not an endorsement.
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