# Gainsight (Staircase AI) — AI Connector Gainsight (Staircase AI) publishes 2 MCP tools to Claude. Marketplace availability, tool surface, verification tier, and what Node8 measured against the live endpoint. Source: https://node8.ai/ai-connectors/productivity/gainsight-staircase-ai/ --- [AI Connectors](https://node8.ai/ai-connectors/) · [Productivity](https://node8.ai/ai-connectors/productivity/) # Gainsight (Staircase AI) Customer sentiment, risk and engagement signals from Staircase AI Listed in Claude · 2 published tools · Verified partner [Claude connector docs](https://support.gainsight.com/Staircase_AI/Staircase_AI_Features/Connect_Staircase_AI_to_LLMs_Using_MCP#Install_Staircase_AI_MCP_for_Claude) [gainsight.com](https://www.gainsight.com) Overview ## What Gainsight (Staircase AI) does Staircase AI, now part of Gainsight, derives customer sentiment, risk and engagement signals from interaction data rather than from manually maintained health scores. The connector brings those signals into a conversation so a recommendation about an account rests on recorded context instead of a hunch. Two tools are claimed, a narrow surface next to the Gainsight CS connector from the same publisher, which suggests this one supplies signals to other work rather than running a workflow of its own. The connector carries partner tier and a Gainsight account with Staircase data is required. ### Who it is for Customer success leaders watching account sentiment and churn risk. ### Tool surface Two claimed tools with a 401 in front of them: about the smallest surface a signals feed could present, and unverifiable from outside a tenant. Availability ## Where Gainsight (Staircase AI) is listed Gainsight (Staircase AI) is listed in the Claude connectors directory only. Gainsight has no app under the same domain in the ChatGPT directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them. The MCP server behind a Claude connector is usually the same server a ChatGPT app would need, so the absence is a distribution decision rather than a technical one. Claude listing ## In the Claude connectors directory Gainsight (Staircase AI) publishes 2 tools to Claude, a deliberately narrow surface; only 5.3% of the 1,253 Claude-listed connectors expose fewer. The median Claude-listed connector filed under Productivity publishes 12, so this one sits 10 tools below its bucket's median, 408th of 462. It falls in the 1-3 tools band, which holds 16.4% of the Claude directory. Gainsight (Staircase AI) publishes a remote MCP endpoint. Claude connects to it over HTTP; there is nothing to install locally. Every connector in the Claude directory is remote, all 1,253 of them, so transport is not a differentiator there. Publisher Gainsight Verification Verified partner (37.8% of the Claude directory) Filed under Productivity Endpoint `https://mcp.staircase.ai/mcp` Documentation [Publisher setup docs](https://support.gainsight.com/Staircase_AI/Staircase_AI_Features/Connect_Staircase_AI_to_LLMs_Using_MCP#Install_Staircase_AI_MCP_for_Claude) Published tools 2 · 1-3 tools band Depth rank in Productivity 408 of 462 Snapshot August 2026 Gainsight (Staircase AI) carries partner verification in the Claude directory, which 474 of 1,253 listings do (37.8%). That is a review step past self-publishing, not an Anthropic-built server. In the publisher's words ## How Gainsight describes it > Bring in live customer intelligence from Gainsight's Staircase AI including customer sentiment, risk, engagement and insights - so every answer, insight, and recommendation is grounded in real customer context. Quoted from the connector's own Claude directory listing as captured in August 2026. Node8 did not write it and does not vouch for it. Same company ## More from Gainsight ### [Gainsight (CS)](https://node8.ai/ai-connectors/productivity/gainsight-cs/) Customer health, renewals and success plans in Gainsight CS Claude ### [Gainsight (Customer Communities)](https://node8.ai/ai-connectors/data-analytics/gainsight-customer-communities/) Community health, moderation and engagement data for Gainsight managers Claude Nearby ## Other Productivity connectors ### [Avoma](https://node8.ai/ai-connectors/productivity/avoma/) Meeting transcripts, scorecards and CRM context from Avoma Claude ### [clearskies](https://node8.ai/ai-connectors/productivity/clearskies/) Revenue research and workflow building for sales teams ChatGPT ### [Notion](https://node8.ai/ai-connectors/productivity/notion/) Notion workspace search, page updates, and structured writing Claude · ChatGPT ### [1to1 Mate](https://node8.ai/ai-connectors/productivity/1to1-mate/) Read-only access to stored one on one meeting records ChatGPT ### [Ace Work](https://node8.ai/ai-connectors/productivity/ace-work/) Capture SOPs by conversation, then run them step by step Claude ### [AgentContext](https://node8.ai/ai-connectors/productivity/agentcontext/) Business context from a data stack: schemas, concepts and metadata Claude [All 760 Productivity connectors](https://node8.ai/ai-connectors/productivity/) This is an independent catalogue entry compiled by Node8 from Gainsight (Staircase AI)'s public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Gainsight, and inclusion here is not an endorsement. ## Want your company reachable inside ChatGPT and Claude? Node8 builds MCP servers end to end: deciding which tools are worth exposing, the authentication and permission model, the review submissions, and the onboarding that gets them used. One server serves ChatGPT, Claude, and Microsoft Copilot. [See how it works](https://node8.ai/mcp) Book a strategy session