# ServiceNow — AI Connector

ServiceNow in the Claude connectors directory: what it exposes, how Claude reaches it, and its verification tier.

Source: https://node8.ai/ai-connectors/productivity/servicenow/

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[AI Connectors](https://node8.ai/ai-connectors/) · [Productivity](https://node8.ai/ai-connectors/productivity/)

# ServiceNow

Governed ServiceNow workflows across IT, HR, and security

Listed in Claude · Tool count not reported · Verified partner

[Claude connector docs](https://www.servicenow.com/docs/r/intelligent-experiences/mcp-platform-manager-landing.html) [servicenow.com](https://www.servicenow.com/)

Overview

## What ServiceNow does

ServiceNow's connector routes through what the publisher calls Action Fabric, running workflows and actions across IT, HR, customer service, security, and risk while keeping an organisation's existing ServiceNow permissions and controls in force.

What any given user sees depends on their administrator. The listing describes both domain-specific MCP servers built by ServiceNow's own application teams and custom servers an organisation builds using platform capabilities it already runs, and states plainly that available tools reflect however the connector was provisioned. That makes the catalogue record less informative than usual: no endpoint URL, a published tool count of zero, and a surface configured per tenant rather than fixed. The listing carries the partner tier and is authored by ServiceNow.

### Who it is for

Enterprise IT and platform teams whose ServiceNow administrator controls the connector.

### Tool surface

No endpoint URL and a published count of zero mean there is nothing to probe and nothing claimed; by the listing's own account the tool set depends on what an administrator provisions.

Availability

## Where ServiceNow is listed

ServiceNow is listed in the Claude connectors directory only. ServiceNow has no app under the same domain in the ChatGPT directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.

The MCP server behind a Claude connector is usually the same server a ChatGPT app would need, so the absence is a distribution decision rather than a technical one.

Claude listing

## In the Claude connectors directory

ServiceNow reports no tool count in its Claude directory listing. 9 of the 1,253 Claude-listed connectors are in the same position, which is far more likely to be a gap in the listing than a server with nothing on it.

Claude-listed connectors filed under Productivity have a median of 12 published tools, so that is the closest thing to an expectation until the endpoint is probed directly.

ServiceNow's Claude listing does not publish an endpoint URL. 48 of the 1,253 Claude listings are in the same position: real listings with documentation but no URL in the directory record, so the endpoint has to come from the publisher's own docs.

Every connector in the Claude directory is remote, all 1,253 of them, so transport is not a differentiator there.

Publisher

ServiceNow

Verification

Verified partner (37.8% of the Claude directory)

Filed under

Productivity

Endpoint

Not published in the listing

Documentation

[Publisher setup docs](https://www.servicenow.com/docs/r/intelligent-experiences/mcp-platform-manager-landing.html)

Snapshot

August 2026

ServiceNow carries partner verification in the Claude directory, which 474 of 1,253 listings do (37.8%). That is a review step past self-publishing, not an Anthropic-built server.

In the publisher's words

## How ServiceNow describes it

> Connect to ServiceNow directly in Claude via ServiceNow Action Fabric. Run governed cross-departmental workflows and actions across IT, HR, Customer Service, Security, Risk, and more, all while respecting your existing ServiceNow permissions and security controls. Use out-of-the-box, domain specific MCP Servers built by ServiceNow App teams. Build your own custom ServiceNow MCP Servers using platform capabilities your teams use today. If your ServiceNow admin provisioned this connector for your organization, your available tools reflect their configuration.

Quoted from the connector's own Claude directory listing as captured in August 2026. Node8 did not write it and does not vouch for it.

Nearby

## Other Productivity connectors

### [SignNow](https://node8.ai/ai-connectors/productivity/signnow/)

Run eSignature workflows from a SignNow account

Claude · ChatGPT

### [STORM Brains4Ai](https://node8.ai/ai-connectors/productivity/storm-brains4ai/)

Governed tools for running team AI workflows

ChatGPT

### [Tekst](https://node8.ai/ai-connectors/productivity/tekst/)

Investigate automation runs, classification models and email analytics

Claude

### [Tray.ai](https://node8.ai/ai-connectors/productivity/tray-ai/)

Build and run governed workflows across 700+ connected apps

Claude

### [Zapier](https://node8.ai/ai-connectors/productivity/zapier/)

Claude access to Zapier automations across an existing app stack

Claude

### [decisionpoint.io](https://node8.ai/ai-connectors/productivity/decisionpoint-io/)

Ranked decisions using the Analytic Hierarchy Process

ChatGPT

[All 760 Productivity connectors](https://node8.ai/ai-connectors/productivity/)

This is an independent catalogue entry compiled by Node8 from ServiceNow's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with ServiceNow, and inclusion here is not an endorsement.

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