Who it is for
Support and operations teams that route or report on returns by reason code.
AI Connectors · Business Operations
Return reason text mapped to fixed categories
Overview
Return Reason Normalizer takes whatever a customer wrote about sending an item back and assigns it a single category from a fixed set. The result carries the normalized reason, a confidence value, the reason text, the keywords that matched, and any errors.
It sits before the decision rather than inside it. Support and operations teams would use it to clean up reason data ahead of review, routing, or reporting.
No judgment is passed. Returns are neither approved nor refused, fault is not assigned, customers are not written to, orders stay untouched, and no external call is made. Behavior is deterministic, nothing is stored between requests, and no login is needed.
Support and operations teams that route or report on returns by reason code.
Output is one category from a fixed list plus a confidence value, which suits downstream reporting.
Availability
Return Reason Normalizer is listed in the ChatGPT apps directory only. Beike Yan has no connector under the same domain in the Claude directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
ChatGPT apps are built on MCP, and the same server can back a Claude connector, so the absence is a distribution decision rather than a technical one.
ChatGPT listing
Same company
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This is an independent catalogue entry compiled by Node8 from Return Reason Normalizer's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Beike Yan, and inclusion here is not an endorsement.
Node8 builds MCP servers end to end: deciding which tools are worth exposing, the authentication and permission model, the review submissions, and the onboarding that gets them used. One server serves ChatGPT, Claude, and Microsoft Copilot.