Who it is for
Support teams building triage or routing steps that need consistent labels on inbound messages.
AI Connectors · Business Operations
Support Message Classifier
Classifies support messages into structured fields
Overview
What Support Message Classifier does
Support Message Classifier takes the text of an incoming customer message and sorts it into fixed fields, so a queue can be routed or handed to a person with some structure attached.
The output covers the type of issue, what the customer is asking for, a label for urgency, anything the message leaves out, the original wording, and any errors hit during processing.
The boundaries are set out plainly. The app writes no replies, makes no commitments to customers, touches no ticketing system, contacts nobody, and calls no outside services. It is read-only and stateless, working solely on the text supplied with a given request.
What stands out
The stated limits are unusually specific: no writes, no stored state, no outbound contact of any kind.
Availability
Where Support Message Classifier is listed
Support Message Classifier is listed in the ChatGPT apps directory only. Beike Yan has no connector under the same domain in the Claude directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
ChatGPT apps are built on MCP, and the same server can back a Claude connector, so the absence is a distribution decision rather than a technical one.
ChatGPT listing
In the ChatGPT apps directory
- Developer
- Beike Yan
- Filed under
- Business & Operations
- Listed since
- June 2026
- Authentication
- Authenticates when installed
- Website
- task-app-hub.onrender.com
- Policies published
- Privacy policy · Terms of service
- Official listing
- Open in ChatGPT
- Snapshot
- August 2026
Same company
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Nearby
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Notifly
Multi-channel customer messaging automation with campaign reporting
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Support Ticket Extractor
Pulls ticket fields out of raw customer messages
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Text
Read-only search across LiveChat and HelpDesk conversation history
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This is an independent catalogue entry compiled by Node8 from Support Message Classifier's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Beike Yan, and inclusion here is not an endorsement.
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