Who it is for
Operations staff running a SmartTalks workspace who need lookups and record corrections without opening the admin interface.
Overview
SmartTalks connects its workspace to ChatGPT for both inspection and change. Lookups cover contacts, users, accounts, conversation history, agent queues, contracts, scheduling, and CRM records, plus templates, workflows, and campaign settings.
Records can be created, updated, and deleted, which the listing frames as keeping data clean rather than running bulk changes.
Two controls are described. Every action inherits the permissions of the signed-in SmartTalks account, and read operations are kept separate from ones that change data, so a modification can be reviewed before it runs. The readable objects cover contact-centre operations and CRM records in the same workspace.
Operations staff running a SmartTalks workspace who need lookups and record corrections without opening the admin interface.
Reads and writes are split by design, so any change surfaces for review before execution.
Availability
SmartTalks.ai is listed in the ChatGPT apps directory only. SmartTalks Conversas Inteligentes LTDA has no connector under the same domain in the Claude directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
ChatGPT apps are built on MCP, and the same server can back a Claude connector, so the absence is a distribution decision rather than a technical one.
ChatGPT listing
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This is an independent catalogue entry compiled by Node8 from SmartTalks.ai's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with SmartTalks Conversas Inteligentes LTDA, and inclusion here is not an endorsement.
Node8 builds MCP servers end to end: deciding which tools are worth exposing, the authentication and permission model, the review submissions, and the onboarding that gets them used. One server serves ChatGPT, Claude, and Microsoft Copilot.