AI Connectors · Business Operations

Userback

Triage and update customer feedback records in chat

Listed in ChatGPT

Overview

What Userback does

Userback collects feedback from website and app users, including screenshots and technical details attached to each report. This connector opens that data in ChatGPT, where individual items can be pulled up, summarized, or grouped by theme.

The app also writes back. Feedback records can be created, edited, and commented on, which covers most of the triage loop that runs after reports arrive. Product, engineering, and support staff are the groups named in the listing.

The sample request supplied by the developer asks for a year of feedback to be sorted into topics and ranked by priority, which gives a sense of the intended scale of a single query.

Who it is for

Product, engineering, and support teams that already run bug reports and feature requests through Userback.

What stands out

It handles the write side of feedback work, creating and commenting on items, not just reading what has been submitted.

Availability

Where Userback is listed

Userback is listed in the ChatGPT apps directory only. Userback has no connector under the same domain in the Claude directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.

ChatGPT apps are built on MCP, and the same server can back a Claude connector, so the absence is a distribution decision rather than a technical one.

ChatGPT listing

In the ChatGPT apps directory

Developer
Userback
Filed under
Business & Operations
Listed since
June 2026
Authentication
Authenticates when installed
Website
userback.io
Policies published
Privacy policy · Terms of service
Official listing
Open in ChatGPT
Snapshot
August 2026

Example prompts from the listing

  • Review all customer feedback this year, group into topics and prioritize

Nearby

Other Business Operations connectors

BuildBetter.ai

Search product and customer evidence across a workspace

ChatGPT

Canny

Query, capture, and triage product feedback from chat

ChatGPT

Notifly

Multi-channel customer messaging automation with campaign reporting

ChatGPT

Velaris Basic

Look up and update customer success records

ChatGPT

This is an independent catalogue entry compiled by Node8 from Userback's public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Userback, and inclusion here is not an endorsement.

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