Who it is for
Community managers responsible for a Gainsight-hosted customer community.
AI Connectors · Data & Analytics
Gainsight (Customer Communities)
Community health, moderation and engagement data for Gainsight managers
Overview
What Gainsight (Customer Communities) does
Gainsight's Customer Communities product hosts a company's user community: discussion threads, moderation queues, member leaderboards and the category structure underneath. This connector opens that instance to conversational queries, covering questions nobody has answered, gaps in published content, engagement trends over time, the state of the moderation backlog and an audit of how the community is organised. The listing positions it against the alternative of assembling the same picture from several dashboards or waiting on a custom export. Thirteen tools are listed, and a Gainsight community account is required to reach any of them.
Tool surface
Thirteen tools appear in the listing and none can be enumerated without a Gainsight session, so whether the surface only reads or also acts on the moderation queue stays open.
Availability
Where Gainsight (Customer Communities) is listed
Gainsight (Customer Communities) is listed in the Claude connectors directory only. Gainsight has no app under the same domain in the ChatGPT directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
The MCP server behind a Claude connector is usually the same server a ChatGPT app would need, so the absence is a distribution decision rather than a technical one.
Claude listing
In the Claude connectors directory
Gainsight (Customer Communities) publishes 13 tools to Claude. That is a mid-sized surface: 54.3% of the 1,253 Claude-listed connectors expose fewer.
The median Claude-listed connector filed under Data & Analytics publishes 12, so this one runs one tool above its bucket's median and ranks 84th of 198 by tool count.
It falls in the 11-20 tools band, which holds 22.5% of the Claude directory.
Gainsight (Customer Communities) publishes a remote MCP endpoint. Claude connects to it over HTTP; there is nothing to install locally.
Every connector in the Claude directory is remote, all 1,253 of them, so transport is not a differentiator there.
- Publisher
- Gainsight
- Verification
- Community-listed (61.5% of the Claude directory)
- Filed under
- Data & Analytics
- Endpoint
-
https://mcp.insided.com/mcp - Documentation
- Publisher setup docs
- Published tools
- 13 · 11-20 tools band
- Depth rank in Data & Analytics
- 84 of 198
- Snapshot
- August 2026
Gainsight (Customer Communities) is community-listed in the Claude directory, the tier 770 of 1,253 connectors sit in (61.5%). It is the default for a self-published server, and says nothing either way about quality.
In the publisher's words
How Gainsight describes it
The Gainsight Community MCP connects your Customer Community to Claude. Surface unanswered questions, identify content gaps, and pull engagement trends through natural language. Review moderation queues, browse leaderboards, and audit community structure without waiting on a custom export. Purpose-built for community managers who'd rather ask their AI than navigate multiple dashboards.
Quoted from the connector's own Claude directory listing as captured in August 2026. Node8 did not write it and does not vouch for it.
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This is an independent catalogue entry compiled by Node8 from Gainsight (Customer Communities)'s public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Gainsight, and inclusion here is not an endorsement.
Want your company reachable inside ChatGPT and Claude?
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