Who it is for
Customer success managers and CS operations teams working a book of business in Gainsight.
Gainsight (CS)
Customer health, renewals and success plans in Gainsight CS
Overview
What Gainsight (CS) does
Gainsight CS is customer success software, holding health scores, renewal timelines and product usage for a book of accounts. The connector queries that data and writes back to it: updating records, managing calls to action, logging activities and building success plans, so a risk escalation or a renewal play can be carried out rather than only reported on.
Fourteen tools are claimed and the connector carries partner tier. The listing publishes no endpoint URL, so the connection is set up through Gainsight rather than a public address.
Tool surface
The listing carries no endpoint address, so the fourteen tools were never reachable to probe and the read plus write-back split rests on the description alone.
Availability
Where Gainsight (CS) is listed
Gainsight (CS) is listed in the Claude connectors directory only. Gainsight has no app under the same domain in the ChatGPT directory; 392 of the 3,150 products here are on both marketplaces, and this is not one of them.
The MCP server behind a Claude connector is usually the same server a ChatGPT app would need, so the absence is a distribution decision rather than a technical one.
Claude listing
In the Claude connectors directory
Gainsight (CS) publishes 14 tools to Claude. That is a mid-sized surface: 56.6% of the 1,253 Claude-listed connectors expose fewer.
The median Claude-listed connector filed under Productivity publishes 12, so this one runs 2 tools above its bucket's median and ranks 206th of 462 by tool count.
It falls in the 11-20 tools band, which holds 22.5% of the Claude directory.
Gainsight (CS)'s Claude listing does not publish an endpoint URL. 48 of the 1,253 Claude listings are in the same position: real listings with documentation but no URL in the directory record, so the endpoint has to come from the publisher's own docs.
Every connector in the Claude directory is remote, all 1,253 of them, so transport is not a differentiator there.
- Publisher
- Gainsight
- Verification
- Verified partner (37.8% of the Claude directory)
- Filed under
- Productivity
- Endpoint
- Not published in the listing
- Documentation
- Publisher setup docs
- Published tools
- 14 · 11-20 tools band
- Depth rank in Productivity
- 206 of 462
- Snapshot
- August 2026
Gainsight (CS) carries partner verification in the Claude directory, which 474 of 1,253 listings do (37.8%). That is a review step past self-publishing, not an Anthropic-built server.
In the publisher's words
How Gainsight describes it
Connect Claude directly to Gainsight CS to query customer health scores, renewal timelines, and product usage in natural language. Take action by updating records, managing CTAs, logging activities, and building success plans with write back to Gainsight. Power autonomous, multi-step workflows for risk escalation, renewal playbooks, QBR prep, and expansion plays. With unified, real-time context from Gainsight CS, your AI workflows can identify and execute actions across your entire customer book of business.
Quoted from the connector's own Claude directory listing as captured in August 2026. Node8 did not write it and does not vouch for it.
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This is an independent catalogue entry compiled by Node8 from Gainsight (CS)'s public marketplace listing as it stood in August 2026. Listing facts come from the marketplaces; the comparisons against the rest of the directory and any live-endpoint measurements are Node8's. Node8 is not affiliated with Gainsight, and inclusion here is not an endorsement.
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