Accounting Tools · General Ledger & Bookkeeping

FreshBooks

Dated · FreshBooks

Invoicing-led small business accounting where the accountant is a guest, not an administrator

Best for
Service businesses and solo consultants who bill by time or project and need light books
Starting price
$23 / account/month (Plus $43 and Premium $70; extra team members $11 per user per month; payroll $40 plus $6 per person)
SOC 2
Unconfirmed
Multi-factor auth
Unconfirmed
Integrates with
Gusto, Novo, Stripe

The read

What FreshBooks does

Invoicing came first at FreshBooks and it still shows in the shape of the product. The strongest parts are the billing ones: recurring invoices, scheduled late fees, automated reminders, deposits, proposals, estimates with e-signature, client retainers, and project profitability measured against tracked time and expenses. Expenses arrive by receipt scan or bank import and categorize themselves. Payroll is a $40 per month add-on plus $6 per person. Accounting reports and double-entry books exist, and have for years, but they sit behind the billing workflow rather than defining it. For a design studio, a consultancy or a trades business that lives and dies by getting invoices out and chased, that ordering is a feature.

Plans are priced by how many clients you can bill: Lite at $23 a month for five clients, Plus at $43 for fifty, Premium at $70 for unlimited, and a quoted Select tier that adds lower card fees, capped ACH fees, dedicated phone support and two team member seats. Additional team members are $11 each per month. Note where accountant access sits: it appears from Plus upward, so a client on the $23 Lite plan cannot invite their bookkeeper without upgrading.

The firm-side story is the weak point, and it is worth being blunt about it. Clicking Accountants from the FreshBooks partner page lands on a PartnerStack marketplace listing, which is an affiliate program paying commission on referrals tracked by a 90-day cookie, cashed out through PayPal or Stripe. That is a marketing arrangement, not a practice console. There is no multi-client dashboard, no wholesale billing where the firm holds the subscription and pays a discounted rate, and no way to administer a hundred client files from one login. Each client owns their own account and invites the accountant in as a collaborator. The security page is detailed about SSL, GCP hosting, third-party vulnerability scanning by Sikich and PCI DSS Level 1 compliance, but names no SOC 2 report, so that could not be confirmed either way. No tax software integration is listed anywhere.

QuickBooks Online and Xero are the obvious comparisons and both win on the dimension this directory cares about, because both give a firm an accountant console, wholesale or partner pricing, and a client base that already knows the software. Wave is the answer below FreshBooks on price. FreeAgent is the closest in spirit and has the same firm-side gap. FreshBooks keeps a real advantage over all of them on retainers, proposals and time-to-invoice for service businesses, and its in-house support has a genuine reputation.

Dated is the tier, and the reason is not that the product has stopped moving. FreshBooks ships, has added payroll, and runs aggressive promotional pricing. It is that the firm-facing half never got built: the accountant relationship is an affiliate link and a guest seat, the accounting depth trails the ledgers a firm would otherwise choose, and a practice standardizing its client base on one system in 2026 would not pick this. A client already happy on FreshBooks is fine to leave there. Placing new clients on it costs the firm control.

Capabilities

What you get

Invoicing with recurring schedules, scheduled late fees, automated reminders and deposits

Proposals, estimates with e-signature and client retainers on Plus and above

Project profitability tracking against tracked time and expenses

Expense and bill receipt scanning, with line item capture on Premium

Payroll add-on and Advanced Payments for card-on-file and lower transaction fees

Accountant access as an invited collaborator on Plus and above

Pricing, security, integrations

What it costs and what it connects to

FreshBooks starts at $23 per account/month (Plus $43 and Premium $70; extra team members $11 per user per month; payroll $40 plus $6 per person). Pricing is per account, per month, by billable client count. A free trial is available: 30 days.

We could not confirm a SOC 2 report for FreshBooks from public sources. Ask the vendor directly before it touches client data — an absence here means unverified, not absent.

FreshBooks does not integrate directly with a general ledger.

Beyond that: Gusto, Novo and Stripe.

Vendor pricing page · Vendor security page

Our rating

Why we rate FreshBooks a Dated

FreshBooks is rated Dated: it is one of 8 of the 26 general ledger & bookkeeping tools here that still works but is no longer keeping pace.

Still sold and still working, but no longer keeping pace — thin investment, an aging interface, or a roadmap that has visibly stalled. Fine to stay on, hard to recommend adopting.

How these ratings are decided.

Alternatives

FreshBooks alternatives

QuickBooks Online

The default US small-business ledger, with a free firm console over the client book

Top Pick

Xero

Cloud ledger with unlimited users per file and a free five-tier partner program

Strong Option

Wave

Free invoicing and bookkeeping for solo operators, sold direct with no firm console

Dated

Zoho Books

Low-cost cloud ledger with six paid tiers and a free plan under $50K of revenue

Strong Option

FreeAgent

UK small business accounting software with a thinner US edition and no US accountant program

Dated

Uncat

Collects client answers and receipts for uncategorized transactions and syncs them back

Top Pick

Sources

Where these facts came from

Researched from public sources. Pricing and security claims change without notice, so check the vendor before you buy. Last reviewed September 8, 2026.

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